Refund Policy
Clear cancellation policies and direct refund timeline processing rules for all bookings. Last updated: July 2026.
Instant Tracker
Check Your Refund Status
Enter your Booking Reference Number (PNR) and registered Mobile/Email to check real-time refund status.
TRIP-849201
APPROVED & PROCESSED
Refund Amount: ₹ 3,450.00 (Processed back to original payment mode)
Estimated bank credit date: 2-3 Business Days
Service Cancellation Matrix
Refund percentage based on cancellation timing before scheduled departure/check-in.
| Service Type | Cancellation Timing | Refund Rate | Standard Agency Fee |
|---|---|---|---|
| ✈️ Flights | More than 24 Hours prior to departure | Fare Minus Airline Penalty | ₹ 299 per seat |
| ✈️ Flights | Less than 24 Hours (No Show) | Tax Refunds Only | ₹ 299 per seat |
| 🏨 Hotels | More than 48 Hours prior to check-in | 100% Refund (Free) | Nil |
| 🏨 Hotels | 24h to 48h before check-in | 50% Stay Charges Refund | ₹ 199 per booking |
| 🚌 Buses | More than 12 Hours before boarding | 90% Ticket Fare Refund | ₹ 50 per seat |
| 🚌 Buses | 6h to 12h before boarding | 50% Ticket Fare Refund | ₹ 50 per seat |
| 🚌 Buses | Less than 6 Hours before boarding | Non-Refundable | -- |
Transparent Timelines
How Refunds are Processed
Track the exact lifecycle of your cancellation transaction.
1
Submit Request
Cancel booking in your dashboard or mail our support desk.
2
Platform Check
Our portal validates eligibility based on timings matrix.
3
Operator Clearance
Third-party airline, hotel, or bus team clears credit.
4
Banks Credit
Banks credit funds to your source card/UPI in 3-7 days.