Privacy Policy

1. Information We Collect

We collect personal metadata to compile booking tickets, secure travel accommodations, and verify payment transactions. This includes:

• **Identity Details**: Full names, dates of birth, passport details, and gender choices.
• **Contact Information**: Email IDs, mobile contact numbers, and postal addresses.
• **Payment Transactions**: Credit card numbers or bank gateway billing details (processed securely).
• **Search Preferences**: Routes searches, hotel locations choice, and flight filters.

2. How We Use Data

Collected data is applied strictly to issue boarding passes, hotel accommodation vouchers, Zingbus smart ticket seating confirmation, and priority system support routing. We also send transactional notifications and ticket PDFs to your email ID.

3. Sharing with APIs

To fetch and lock live booking fares, your input parameters are shared securely with travel integration providers (such as TBO Flight API or selected hotel network aggregators). They only process data critical for securing tickets.

4. Data Security & Cookies

All passenger credentials are encrypted using modern Transport Layer Security (TLS/SSL). We utilize cookies to store your preferred travel origins and search queries temporarily, which improves page speed and prevents redundant selections.

5. Your Rights & Choice

You hold the right to request access to, edit, or execute permanent deletion of your customer profile details from our primary databases. To request profile deletion, please submit a query ticket to our customer desk.